Chikka almost had it big. Operating as the first-ever SMS-capable messenger system, it had a solid base of almost 90-milliom tetx-crazy Filipinos as its foundation. However, due to the ups and downs of being in the dynamic world of competition, Chikka has lost its first attempt to really make it big. Remember the IPO talks? After all the buzz, what in the world happened, huh? The question is, will there really be a rebound?
Sure, Chikka has still grown. More downloads, more versions, more traffic. (And oh, the Web 2.0 messenger bit is also fun, but I don’t think it’s working. And uhm, iPods galore? I’m not too fond with the ways Chikka execute contests and raffles. Hehehe. ~ updated 06 June 2008) Unfortunately though, competition has become more intense that the single-identifying characteristic about Chikka is now a part of many bigger websites such as Yahoo! Don’t forget local telcos who took a big chunk out of the need to use Chikka with the introduction of Sun Cellualr and its unlimimted texting scheme. Spawning copycats such as Globe’s Unlimitxt (now Unlitxt), people are now less affected with having to spend 1 peso per text just to keep in touch.
Moreover, why would anyone even want to use Chikka now especially when it has 2 of the worst business models ever in the eyes of the consumer?
1. Maximum SMS per day – Like duh? Sun, Globe, and Smart are almost giving SMS for free nowadays (compared to yesteryears) and you guys still think people are gonna stand up to your SMS limits?
2. The Hidden Charges – Yeah, yeah. It’s not the user who actually pays for it but theb sucker who texted right back to the Chikka message bearing the company’s scheming revenue-generating codes. Can you imagine how many people got pissed off when they found out they ran out of load thanks to Chikka? I’ve had my own share and believe me, they really thought of Chikka as evil.
I think right now, Chikka has no choice but to overhaul their business model. Sooner or later, they’re gonna feel the blow. They have to strart reinventing before it is too late. No questions asked, they have to offer SMS for free. Now how do they earn if they have to say goodbye to that generous P2.50 per SMS charge?
I have some nifty ideas, but I won’t squeal. With all the millions Chikka, or should I say Dennis Mendiola (Wow! I never expected this to happen but it seems tides have changed within Chikka as reported last 04 June 2008 by the Philippine Star regarding the removal of Dennis Mendiola as CEO (read as fired!?) ~ updated 06 June 2008), has earned ever since it launched its very unstable version way back in early 2000, I bet they can afford to hire an expert marketing man to come join their force and save the day!
Is it still Chikka country? Fortunately or unfortunately, it is still a yes, for now.